User Agreement

GoTrow ("GoTrow" or "We") is the operator of the Platform (as defined below) and the provider of the Services (as defined below). These Terms of Use (the "Agreement") constitute a legally binding agreement between GoTrow and you ("You" or "User") and govern your access to the Platform and use of the Services.

Any additional terms and documents (including, but not limited to, rate standards, risk disclosure and privacy policy, and any applicable product terms), conditions, limitations, disclaimers and obligations are incorporated by reference into this Agreement.

You should read this Agreement carefully. By accessing the Platform and/or using the Services, you are deemed to have read and irrevocably agreed to this Agreement, which GoTrow may modify and/or supplement at any time without notice.

Trading in digital assets involves significant risks and may not be suitable for all investors. The value of digital assets can fluctuate wildly on any given day and can be affected by external factors such as financial or political events. The volatility and unpredictability of prices can lead to significant losses, including the possibility of losing your entire investment in a short period of time. It is your responsibility to consider your suitability to buy, sell or hold digital assets in light of your financial situation.

Digital asset activities in some jurisdictions may be unregulated or subject to limited regulation. Any regulatory change or action by any relevant authority unrelated to GoTrow could adversely affect the use, transfer, exchange and value of digital assets. The government of the user's home country may make it illegal for users to trade digital assets.

Please read our Risk Disclosure to learn more about the risks associated with accessing the Platform and/or using the Services. However, the document does not explain all the risks that may arise or how they relate to your own situation. Before accessing the Platform and/or using the Services, you should fully understand the risks involved.

GoTrow does not have any fiduciary relationship or obligation with you in relation to any transactions or other activities in connection with your use of the Services. We are not your broker, intermediary, agent or adviser, we do not provide any form of financial, investment or advisory advice, and any communication or information we provide to you is not or should not be considered advice of any kind.

You acknowledge that the use of the Services is at your own risk and that it is up to you to independently review and evaluate the suitability of the Services for you based on your specific investment objectives, financial situation, risk tolerance, investment experience, knowledge and needs. You are responsible for any loss or debt. We do not recommend buying, earning, selling or holding any digital assets. Before buying, selling, or holding any digital asset, please conduct your own due diligence and consult your financial, tax, and other advisors if necessary. GoTrow takes reasonable steps to ensure the accuracy of the information on the Website. We shall not be liable for any losses incurred by you in connection with the purchase, sale or holding of digital assets, including, without limitation, any losses incurred directly or indirectly as a result of using or relying on such information provided by us.

In this Agreement, unless the context otherwise requires, the following words and expressions shall have the following meanings, respectively:

"Account" means any account or sub-account maintained by GoTrow for you.

"Account Credentials" means your account information, username, password, personal identification number, API key, API secret key, or any other code or form of authentication that you use to access your account or Services or send instructions.

"Account History" means the written records, including electronic records, of your transactions and your account.

"Related Party" means an individual, entity or company that directly or indirectly controls, or is directly or indirectly controlled by, or is jointly controlled by, another person, entity or company by a third party.

"Airdrop" is the distribution or attempted distribution of any digital asset by a network of digital assets to a digital asset address that supports the network.

"API" means an application program interface provided by GoTrow, its affiliates, or third-party applications that rely on the API.

"Applicable Law" means all relevant or applicable statutes, laws, principles of equity, rules, regulations, regulatory principles and requirements, notices, orders, writs, injunctions, judgments, local ordinances, awards, directives, announcements, notices, mandatory codes of conduct, guidelines, notes of practice and issued by any government or regulatory authority applicable to the provision, receipt or use of the Services, or interpretation of any other products or deliverables in connection with the Services, this Agreement or other applicable terms and conditions.

"Authorized Person" means any person identified by you and notified to us who is authorized to act on behalf of the User in respect of any corporate account.

"Available Digital Assets" means digital assets available on the Platform in connection with the services, which may change from time to time.

"GoTrow Intellectual Property" means all intellectual property rights owned by or licensed to GoTrow.

"Company Account" means an account maintained by GoTrow for the purpose of providing services to a company, entity or other organization.

"Digital asset" means a digital representation of value or rights that can be transferred and stored electronically using distributed ledger technology or similar technology, including, but not limited to, cryptocurrencies, stablecoins, non-homogeneous tokens and tokenized derivatives of any other digital asset. Digital assets do not include fiat currencies (as defined below).

"Dominant digital asset" means a forked digital asset, in GoTrow's sole discretion, that is dominant relative to one or more other versions of the digital asset resulting from the relevant fork.

"Fiat currency" means any national or supranational currency issued by a government or central bank that is not a digital asset, or other pecuniary debt denominated in such currency.

"Fork" means any planned, unplanned, sudden, scheduled, anticipated, unexpected, public, unknown, consensual and/or disputed change to the basic rules of operation of certain digital assets that occurs from time to time, creating one or more versions of the existing digital asset.

"Improper intent" means GoTrow's reasonable judgment that you may have engaged in suspected or actual market manipulation and/or market abuse, including, but not limited to, profiting when the executable price of the transaction is out of line with the current market price, or unduly profiting by using GoTrow's way of providing the price.

"Order" means any order, request or order issued by you or an authorized person to GoTrow in such medium, form and manner as GoTrow may require in connection with the operation of your account or the execution of any transaction.

"Intellectual Property" means: (i) registered and unregistered copyrights, patents, database rights and rights to trademarks, designs, know-how and confidential information; (ii) an application for registration of any of the above rights and the right to apply for registration; (iii) all other intellectual property rights and equivalent or similar forms of protection existing anywhere in the world.

"Cyber event" associated with a digital asset is any event (other than an airdrop or fork) on the blockchain or smart contract on which the digital asset is located that is beyond our control and results in (a) the loss of control or ownership of the virtual asset by GoTrow or a third party; or (b) the transaction record on the blockchain is tampered with, reversed or otherwise invalidated, whether by fraud or consensus, including but not limited to any double-spend attack, 51% attack or blockchain reorganization, in GoTrow's sole discretion in good faith.

"Platform" means a digital platform that GoTrow or its affiliates may make available to you through a website, mobile application, API or other means specified by GoTrow or its affiliates from time to time.

"Product Terms" means the specific product terms and conditions that apply when using the Services.

"Risk Disclosure" means GoTrow's risk disclosure statement published on the Website.

"Services" means the services GoTrow provides to you through the Platform.

"Transaction" means selling, buying or entering into, or agreeing to sell, buy or enter into any other type of transaction involving digital assets, derivatives, other assets or products that GoTrow may from time to time allow to be conducted on the Platform and the transfer of digital assets into or out of your account.

"U.S. Person" means any natural person who is a U.S. citizen or resident, or any entity incorporated, incorporated, or operated in the United States, or any entity whose director, ultimate beneficial owner, or authorized person is a U.S. citizen or resident.

"User Intellectual Property" means the intellectual property owned or licensed to you by you as of the effective date of this Agreement and any other intellectual property owned or acquired or licensed to you by you after the effective date of this Agreement, excluding GoTrow Intellectual Property.

"User Created Intellectual Property" means any intellectual property created by you under this Agreement, including User material, but excluding User Intellectual property.

"User Material" means the intellectual property in any comments, posts, information, data and opinions that you or other users provide to GoTrow on the Site or Platform through the use of the Services or otherwise.

"Website" means any other website, pages, features or content located at www.gotrow.com and owned or operated by GoTrow.

Before using the Service, you must register with the platform. To be eligible to register for an account and use the Services, you must:

2.1 be a person, company or other organization that has the full authority and ability to access and use the Services and enter into and comply with the obligations of this Agreement;

2.2 be at least 18 years of age (if you are an individual);

2.3 be duly authorised to act as its representative and bind the entity to this Agreement (if you are an employee or agent of the legal entity and sign this Agreement on its behalf);

2.4 not have been suspended or disqualified from using the Service;

2.5 have no current account;

2.6 not access the Service in a jurisdiction where use of the Service is not permitted or restricted or where use of the Service constitutes an offence;

2.7 not be prohibited, restricted, unauthorised or ineligible to use the Services (in whole or in part) in any form or by any means due to this Agreement, legal or regulatory requirements; or

2.8 not be a restricted person.

3.1 Once you open an account with GoTrow, you may use the Services in accordance with this Agreement and the applicable Product Terms. You acknowledge and agree that some of the Services may be provided by GoTrow's affiliates.

3.2 The Platform provides you with the following services (the scope of services may be updated from time to time): (i) information disclosed by the digital asset project, including real-time quotation and trading information; (ii) digital asset trading services; (iii) customer service; (iv) technical and management services to ensure the normal operation of the Platform; and (v) other services publicly announced by the Platform.

3.3 Fiat currency services: (i) For the avoidance of doubt, GoTrow does not conduct or provide any currency exchange services from one fiat currency to another. (ii) GoTrow does not offer the conversion of fiat currency into cryptocurrencies and/or the conversion of cryptocurrencies into fiat currency, but you may use the same service on GoTrow. All fiat services provided (whether on GoTrow or through redirection to third party websites) are provided by third party providers ("Fiat Service Providers"). (iii) If you wish to use the Fiat Services, you must agree to any terms and conditions, rules or policies provided by our fiat services provider and provide any information that may be required to use such services. In this regard, all fiat services are subject to the terms and conditions of our fiat service provider.

4.1 You agree to pay all applicable fees in connection with your use of the Services, such as those set out in the rates below or otherwise notified to you in any applicable Product Terms.

4.2 Any calculation of service charges by us is final and binding on you. We will make calculations in good faith, as appropriate, in accordance with established methods for the relevant services.

4.3 You authorize the Company to deduct from your account all applicable fees, commissions, interest, charges and other amounts owed by you in accordance with this Agreement or any Product Terms, as calculated in the Rates Standard. If you owe us a certain digital asset, but the balance in that digital asset is insufficient, we may deduct this amount from your other digital assets as repayment (in which case, we will exchange your digital assets for the digital assets you owe at the exchange rate currently available on the Platform or at such other commercial exchange rate as we determine reasonable from time to time). If you do not have sufficient digital assets in your account, you acknowledge that any amount due under this Agreement is a liability immediately due and payable in an amount and form (whether in digital asset form or otherwise) determined by us in a commercially reasonable manner.

4.4 We may adjust our fees or rates, including adding new fees and/or charges. If you do not want to accept this adjustment, you may close your account. Your continued access to or use of the Services will be deemed acceptance of the updated fee.

4.5 It is your responsibility to determine whether any taxes (if any) apply to the money paid or received by you and to remit, declare and remit the correct amount of tax to the relevant tax authorities. You agree that GoTrow is not responsible for determining whether any taxes apply to you in connection with your use of the Services, and is not responsible for the settlement, reporting or payment of any taxes arising from any transaction or use of the Services. You are aware that we may report certain transactions on the Platform to tax authorities and we may, in our sole discretion or as required by applicable law, provide you with additional documents or records necessary to calculate any tax liability. We may also withhold and deduct any taxes required by applicable law at source in our sole discretion.

Open an account:

5.1 In order to access the Platform and use the Services, you must register an account. You can register an account for an individual user, or a business account for a company, entity, or other organization. All accounts are provided at our sole discretion. GoTrow reserves the right to refuse any account application without reason.

5.2 If you are an individual user, you may use your account only for yourself and not on behalf of any third party. If you are a corporate user, the authorized person may only use the account for your benefit and not on behalf of any third party. You may not provide direct market access to the Platform to any other party, including through the use of a sub-account, unless such other party has completed such authentication as we deem appropriate and is individually logged into the Platform. Any other party certified shall be deemed to be authorized. You agree to assume full responsibility for all activities in your account and assume all risks and losses that may arise therefrom.

5.3 Before opening an account with GoTrow, you will need to follow our identity verification procedures. We may also ask you to provide us with certain information about yourself and, where relevant, all authorized persons in order for you to access and use the Services. For the avoidance of doubt, if you are an individual user, you may not have more than one account. You agree to: (i) all information you provide must be complete, accurate and true. Once the information changes, you must update it promptly; (ii) you authorize us to conduct such investigations as we deem necessary to verify your identity and/or those authorized to do so, or to protect you and/or us from fraud, money laundering, terrorist financing or other financial crime, and to take any action we deem necessary as a result of the investigation; (iii) when we make enquiries, you are aware and understand that your personal data and that of any authorised person may be disclosed to institutions for purposes of identity verification, compliance data logging, credit reference, fraud or financial crime prevention, and that these institutions may respond to our enquiries in full; (iv) we may also ask you to comply with our enhanced due diligence procedures, submit additional information about you, your business or your authorized person, provide additional records or documents, or interview with our representatives; (v) we retain your personal data in order to enable you to continue to use our Services for as long as necessary to meet the requirements of this Privacy Policy or applicable law, compliance with anti-money laundering laws, or for as long as we otherwise notify you; (vi) you may review our Privacy Policy to learn more about how we process your personal data.

Account maintenance:

5.4 We may request information from you at any time for the purpose of complying with any applicable law or identification requirements, or in connection with the detection of money laundering, terrorist financing, fraud or any other financial crime, or for any other valid reason. You agree to provide us with any such information we request and allow us to keep a record of all transaction information for the duration of your account as necessary to achieve the intended purpose or for such other period as may be required by applicable law.

5.5 Based on the information collected about you, your access to your account and the transaction restrictions that apply to your use of the Services may change from time to time. If we have reason to suspect that any information you provide is incorrect, untrue, out of date or incomplete, we may send you a notice asking you to correct, delete the information or take such other steps as we deem necessary to ensure that the information provided is true and correct.

5.6 You must comply with any information requests we send to you. If you refuse to provide the requested information, or fail to do so in a timely manner, we reserve the right to immediately suspend or terminate your access to your account or all or part of the Services without notice.

5.7 You must ensure that any account registered in your name will not be used by anyone other than yourself, or if you are a Company user, you are an authorised person.

Account information and transaction history:

5.8 You can view your account history in your account. All records related to the account or service are for your information only. Notwithstanding any provision to the contrary in this Agreement, if information displayed on or made available through the Platform is inconsistent with information in the records held by us, our records shall prevail, unless there is a clear error.

5.9 It is your responsibility to check your account history for errors. In the event of any errors or unauthorized entries or transactions, you must report them to us within five natural days of the date you were provided with your account history.

5.10 We may correct any errors in your account history at any time and reserve the right to cancel, cancel or reverse any transaction involving or arising from an error, or to adjust the relevant transaction to correct an error, or to do so if we have reasonable grounds.

5.11 Under this Agreement or applicable law, we may be required to share information about your account and account history with third parties and/or our affiliates. You acknowledge and agree that we have the right to disclose such information.

Account security:

5.12 You are responsible for taking appropriate measures to protect your hardware and data from viruses, malware and any inappropriate material. Unless otherwise provided by applicable law, you are responsible for backing up and maintaining copies of any information that you store or transmit through our Services. We shall not be liable for any claims or losses arising from your failure to comply with this Agreement.

5.13 You and any authorized person shall at all times maintain adequate security and control of all account credentials. You and the authorized person are responsible for taking the necessary security measures to protect your account and keep your account credentials safe. You must keep your account credentials secure against any attacks and unauthorized access. If you have become aware of or have reason to suspect that the security of your account or the email account associated with your account has been compromised, or that there has been any unauthorized use of your or any authorized person's account or email account, you must notify us immediately.

5.14 You must pay close attention to your account history and notify us of any unauthorized or suspicious activity on your account as soon as possible.

5.15 If you suspect a security breach, please notify us immediately and continue to provide us with accurate and up-to-date information throughout the duration of the breach. The disable-account feature of the Platform or any other method prescribed by us from time to time may immediately lock your account. We may reasonably require action to reduce, manage or report any security breaches, and you should cooperate with such action. We reserve the right to request that you immediately provide any and all information and documents that we believe to be relevant or necessary for a proven or suspected security breach, and you agree to cooperate. You acknowledge and agree that we may provide such information to any third party we deem necessary to investigate or resolve any security breach.

Close an account:

5.16 You may close your account at any time in accordance with the account termination procedures prescribed by us from time to time. You must pay any arrears. You authorize us to cancel or suspend any pending transactions at the time of account cancellation and to deduct from your account any outstanding amount you owe us.

5.17 You may not be able to cancel your account under the following circumstances: (i) you attempt to evade investigation by the relevant authorities; (ii) you have pending transactions or pending claims; (iii) there are arrears in your account; (iv) your account has been frozen, suspended, restricted or retained; (v) other reasons at our sole discretion.

6.1 You may transact directly with us or with other users, including transactions facilitated by us and not facilitated by us. We do not represent or guarantee that all transactions will be completed successfully or within a specific time frame.

6.2 You are responsible for the control and use of your account. You or an authorized person shall be deemed to have the right to issue any order from your account. It is your responsibility to keep a close eye on your account history and notify us of any unauthorized or suspicious activity on your account as soon as possible. We will not be liable for any claims or losses resulting from transactions executed as a result of an unauthorized order (including error, negligence, error or fraud) unless it can be proved that the unauthorized order was solely due to a problem with our technology.

6.3 In order to comply with the data retention requirements, you agree to allow us (only consent, not mandatory) to maintain a record of all transaction information for the duration of your account as necessary to achieve the intended purpose or for such other period as may be required by applicable law. Please read our Privacy Policy to understand how we collect and use data in connection with the use of our platform and services.

6.4 You acknowledge and agree that if you execute any transaction with improper intent and/or misexecute any transaction, GoTrow is entitled (without payment of any money, penalty or liability and in accordance with applicable law) to do any of the following: (i) cancel the transaction/declare the transaction void and treat the transaction as if it had never taken place; or (ii) revise the price of the transaction to reflect the prevailing market price for the relevant period (as determined by us with reference to available sources at fair market price). You acknowledge and agree that you are solely responsible for any transactions you enter into with any third party that relate to or may be cancelled/modified in accordance with our rights set forth herein.

Transaction restriction:

6.5 Your account may be restricted due to (i) the amount or volume of transactions you make or (ii) the amount or value of digital assets you transfer into or out of your account.

6.6 We reserve the right to change any trading limits applicable to your account at any time in our sole discretion. You can also apply to change the limit. Any changes are at our sole discretion and subject to such other conditions as we deem necessary.

7.1 You must ensure that any instructions submitted are complete and accurate. We are not required to verify the accuracy, authenticity or effectiveness of any instruction, nor do we monitor or refuse to implement any instruction because it is repetitive or appears to be repetitive. However, if we have doubts about the accuracy, authenticity or validity of any instruction, we may refuse or delay the execution of any instruction, or request additional information from you.

7.2 The instruction cannot be revoked. Once you or an authorized person has submitted a directive, you have no right to revoke or withdraw it without our written consent. The transmission of instructions is subject to the receipt of your instructions by our server. Regardless of the purpose, our record of all instructions is conclusive and binding on you.

7.3 By submitting an order, you or an authorized person authorizes us to initiate a transaction in your account. As such, we have the right to credit or debit your account (or provide settlement information to third parties so that they can credit or debit) your digital assets at your instruction. It is your responsibility to keep the balance of digital assets in your account adequate. If there are not enough digital assets in your account to carry out the transaction (i.e. less than the total amount required to settle the transaction and pay all fees associated with the transaction), we reserve the right to refuse any transaction. To the extent permitted by this Agreement, GoTrow may also refuse to execute an order.

7.4 You are aware that instructions and information sent on the Platform or by email are generally transmitted over the Internet and may be transmitted through public, transnational facilities that are not specially protected. We cannot guarantee that the instructions and information transmitted will be completely free from unauthorized access, and you must accept the associated risks.

7.5 Subject to compliance with this Agreement and any applicable Product Terms, and if you have sufficient balance in your account and do not hold relevant digital assets in connection with any of the Services, you may submit a withdrawal request on the Platform and issue an order to GoTrow to transfer the digital assets to an external wallet address. Upon receipt of the withdrawal request, we will (i) deduct the appropriate amount from your account balance; (ii) initiate an on-chain transfer to your designated external wallet. If we believe that applicable law restricts the execution of the withdrawal request, we may not process the withdrawal request. We may also suspend withdrawals when we deem it appropriate to resolve any events on the Platform. When such incidents are resolved, we will resume the withdrawal function.

8.1 GoTrow may modify, suspend or discontinue any part or feature of the Service at any time without prior notice to you or your consent and without giving a reason. Specifically, GoTrow may (i) refuse to complete or prohibit, cancel or, as permitted by applicable law, rescind any transaction that you have authorized; (ii) terminate, suspend or restrict your access to any or all of the Services; (iii) terminate, suspend, close, retain or restrict your access to any or all of your accounts; (iv) refuse to transmit information or instructions to third parties, including but not limited to third party wallet operators; and/or (v) take any action we deem necessary for any reason and with immediate effect in any case, including but not limited to the following:

(i) you are not or are no longer eligible to use one or more of the Services;

(ii) we have reason to suspect that (a) the person accessing your account is not you or that your account has been or will be used for an illegal, fraudulent or unauthorized purpose; (b) the person accessing your company account is not an authorized person, or the Company account has been or will be used for illegal, fraudulent or unauthorized purposes; (c) more than one natural person has accessed the same account and/or made transactions, or your account has been or will be used for illegal, fraudulent or unauthorized purposes; or (d) the information you provide is incorrect, untrue, outdated or incomplete;

(iii) we have legitimate concerns about your creditworthiness or financial position, including: (1) if you are an individual, you are bankrupt, mentally unsound, have taken an act of bankruptcy, or insolvency proceedings have been instituted against you; (2) if you are acting on behalf of a partner, any partner has died, become bankrupt or mentally unsound, an act of bankruptcy has been taken, bankruptcy proceedings have been initiated against the partner, or a lawsuit has been filed for dissolution and/or change of the partnership or partnership articles; (3) if you are acting on behalf of a company that is unable to pay its debts as they become due, or the company has commenced insolvency, judicial administration, receivables, administration or any similar proceedings; or (4) you convene a meeting of creditors, or propose or make any compromise or arrangement with creditors, or make any assignment for the benefit of creditors;

(iv) additional submission of such information and documentation in accordance with article 5;

(v) in accordance with section 5.3 (iv), an additional enhanced due diligence report shall be submitted;

(vi) we reasonably believe that we are required to act by applicable law or by a competent court or authority in any jurisdiction in which we are located;

(vii) we determine or suspect that: (1) you have violated this Agreement or any Product Terms; (2) you violate any express or implied warranty in this Agreement or any statement you have made; (3) there is an unauthorized, erroneous, fraudulent or illegal transaction, or we have determined or suspect that your account or Services are being used in a manner that is fraudulent, unauthorized or illegal; (4) any money laundering, terrorist financing, fraud or any other crime has occurred in connection with your account or your use of the Services;

(viii) your access to your account is subject to any pending, ongoing or pending litigation, investigation or judicial, governmental or regulatory proceedings, and/or the increased risk of non-compliance with legal or regulatory requirements that we believe are associated with your account activities;

(ix) the amount owed by you to GoTrow has not been discharged, whether due to late deductions or for any other reason;

(x) any communications sent to your email account are returned as undeliverable;

(xi) there is a problem with your identity;

(xii) you take actions that could circumvent our controls, such as opening multiple accounts without our written consent or abusing events that we may host from time to time; or

(xiii) there is any other legitimate reason why we need to act accordingly.

In addition to any other rights under this Agreement, GoTrow may suspend, terminate and/or replace an account at any time without notice to you if we deem it necessary or necessary to comply with applicable legal requirements.

8.2 You acknowledge and agree that: (i) the examples of actions we may take to terminate, suspend, close or restrict your access to your account and/or services set out in Section 8.1 above are for information purposes only and are not intended to be an exhaustive list; and (ii) we may decide to take certain actions based on confidentiality standards that are essential to our risk management and security agreements, including but not limited to terminating, suspending, closing or restricting your access to your account and/or the Services. We are under no obligation to disclose to you the details of our risk management and security protocols.

8.3 If we terminate, suspend, retain or limit your access to one or more of the Services: (i) if you have open orders, orders, positions or transactions, as the case may be, you or we may close them; (ii) any deductions arising from the use of your account or Services may result in immediate suspension and/or restriction of your account and Services; (iii) in order to reactivate an account or service that has been suspended and/or restricted, you will be required to repay us in full the amount outstanding, including any amount owed, if applicable; and (iv) in the event of a deduction, you are responsible for any amount credited and you authorize and allow us to deduct costs and fees directly from any assets in your account without notice.

8.4 Illegal possession. If we learn and have reason to believe that any digital assets held in your account are the proceeds of theft or are not lawfully held (whether by mistake or otherwise), we have the right, but not the obligation, to seize the funds and your account. If we withhold some or all of the digital assets in your account, or restrict your entire account, we may continue to withhold them until we obtain evidence acceptable to us that you are indeed entitled to the relevant digital assets in your account. We will not be involved in the resolution of any dispute relating to any digital asset held in your account.

8.5 Visits to other jurisdictions. Residents of some countries may only have access to some, but not all, services. The services available to you may change at any time. If you travel to a banned country, the service may not be available and you may have limited access to the service. You are aware that this may affect your ability to trade and/or monitor any existing orders or open positions on the Platform, or otherwise use the Services. You may not attempt to circumvent any such restrictions in any way, including modifying your Internet Protocol address using any virtual private network.

8.6 Initial Large Withdrawal Margin. To prevent members from engaging in abnormal trading activities such as arbitrage through multiple accounts or hedging transactions on different exchanges, members whose first profit exceeds 10,000 USDT must deposit funds equivalent to 30% of their total account balance as a trading qualification verification margin when making their first large asset withdrawal. This margin will be credited to your account balance and can be withdrawn along with other assets after qualification verification is completed and the transaction is confirmed to comply with platform rules. Failure to deposit the required margin will result in the platform having the right to postpone or refuse your withdrawal request, and the platform will not be liable for any losses or responsibilities arising therefrom.

9.1 GoTrow is only available for digital assets. We may delete or suspend one or more available digital assets. We will use reasonable commercial efforts to inform you in advance. Once deleted, you will not be able to access the relevant digital assets through the Service and can only withdraw the relevant digital assets from your account. If, at the end of the specified period notified to you, a digital asset is no longer available in your account, GoTrow may, at its reasonable discretion, convert that digital asset into another type of stablecoin digital asset. GoTrow will notify you in advance of the conversion of the asset and you can withdraw the digital asset within the specified time period prior to the conversion.

We are not liable if you attempt to use your account for a digital asset that we do not support, or do not convert it to another digital asset type as described in this article. If you send an unsupported digital asset to your account, or an available digital asset to an incompatible digital asset wallet address, then you will lose those digital assets without any liability or obligation on our part. For certain lost digital assets, GoTrow may, at its discretion, provide you with the option to try to recover them. If we attempt to recover assets on your behalf, we may charge a processing fee. We will calculate all costs at our discretion and notify you of them on or before you authorize an attempt to retrieve them. We do not guarantee in any way the amount of assets (if any) that may be recovered. The actual amount recovered may differ from the estimated amount. We do not evaluate or provide any guarantees regarding the authenticity, objective safety and security of non-usable digital assets. You acknowledge and agree that GoTrow shall not be liable for any loss arising from the attempted recovery or subsequent use of the recovered digital asset.

9.2 GoTrow may suspend any services related to a particular digital asset in order to determine whether the fork is supported. We are under no obligation to support forked versions of digital assets held in your account, regardless of whether any version of that digital asset resulting from the fork becomes the dominant digital asset. If we choose to support a digital asset fork, an official announcement will be made via the website or other means we deem appropriate. You acknowledge that we have no control or influence over the creation or implementation of forks. We cannot guarantee the security, functionality or supply of any digital asset, including new dominant digital assets or other digital assets arising from a related fork. You may not be able to trade the forked digital asset on the platform and may lose any value associated with the underlying digital asset.

9.3 GoTrow does not promise, warrant or guarantee the outcome of or support for a potential or proposed fork, post-fork digital asset or airdrop. GoTrow may, in its sole discretion, declare, launch or distribute any airdrop, forked digital asset or any other digital asset, and the terms and conditions (including eligibility criteria) applicable to the declaration, launch or distribution of any airdrop or forked digital asset. If you would like to participate in a fork or airdrop, please withdraw the affected digital assets to your private wallet prior to a potential or proposed fork or airdrop.

9.4 From time to time, we may support digital assets that are purportedly backed by or otherwise tied to the value of another asset (including, but not limited to, digital assets or commodities such as silver and gold) ("asset-backed digital assets"). You acknowledge and agree that: (i) you have read, understood and accepted all the terms and conditions of the asset-backed digital asset and the risks associated with the asset-backed digital asset before entering into any transaction relating to the asset-backed digital asset; (ii) GoTrow shall under no circumstances be obligated to purchase, repurchase or assist in the redemption of asset-backed digital assets owned by you. GoTrow reserves the right at its sole discretion to change, suspend or discontinue any services relating to any asset-backed digital asset at any time. We make no representations as to whether any particular asset-backed digital asset will retain its value relative to any asset, or as to the amount or quality of reserves or pledges held by each issuer or any third party in respect of any asset-backed digital asset.

10.1 GoTrow Intellectual Property. GoTrow intellectual property remains with GoTrow. GoTrow hereby grants you a non-exclusive license for the term of this Agreement or until we suspend or terminate your access to the Services, whichever is earlier, to use GoTrow's intellectual property (excluding trademarks) to obtain the Services solely for your personal, non-commercial or internal business use under this Agreement.

10.2 Intellectual Property Rights of Users. You hereby grant us a perpetual, irrevocable, royalty-free, worldwide, non-exclusive license to use your User's Intellectual Property, provided that the right: (i) constitutes or relates to the use of the Intellectual Property created by the User; and (ii) are necessary for us to provide services to you. The license you grant under these Terms includes our right to sublicense that license to third parties, provided that such sublicense is necessary for us or any of our associates to provide services to you.

10.3 Intellectual Property Rights created by users. The intellectual property created by the User shall automatically become the property of GoTrow on the date of its creation. You hereby assign to us (and agree to secure the assignment by any agent, representative or contractor) and provide sufficient security of title to assign all existing and future rights and interests in all such User-created intellectual property rights. If requested, you shall (and agree to ensure that any agent, representative or contractor shall) sign and/or perform all documents that we may require without compensation and take all actions that we may require to perfect the assignment under these Terms.

10.4 User Materials. You acknowledge and agree that: (i) we are not responsible for any User material (whether provided by you or a third party) made available on the Platform or the Site; (ii) use of such user materials is at your own risk and we do not provide any related warranties.

10.5 Our rights to User Materials. We have the right, in our sole discretion, to remove, modify or refuse any content (including any user material) that you submit, post or display on the Platform or Website for any reason whatsoever. We reserve the right to take any action on our own as we deem appropriate, including issuing a written warning to you, deleting any User material, pursuing damages or other financial compensation from you, freezing or terminating your account (if any), or suspending your access to the Platform and/or the Site. We also have the right to restrict or prohibit your future use of any and all Services.

11.1 When opening an account or entering into any transaction, and without prejudice to any other restrictions set forth in this Agreement, you agree that you and any authorized person shall not:

(i) breach this Agreement or any agreement entered into under this Agreement, including without limitation any Product Terms;

(ii) use the Services for resale or commercial purposes, including transactions on behalf of other individuals or entities, unless we expressly consent in writing;

(iii) use the Services in a manner that constitutes market manipulation, whether prohibited by applicable law or not, including, but not limited to, pump-and-dump schemes, skimming, self-dealing, front-running, padding quotes, false declarations or piling orders;

(iv) engage in fraudulent activity, or we suspect that you or any authorized user has engaged in fraudulent activity and/or transactions;

(v) use the Services to conduct or participate in sweepstakes, gambling, penny auctions, sports predictions or odds calculations, virtual sports leagues with cash prizes, online betting, contests, sweepstakes or speculative games;

(vi) (a) simultaneously or attempt to simultaneously acquire funds from GoTrow and other users for the same transaction in the course of the claim; (b) conduct business or use the Services in a manner that may result in complaints, disputes, claims, refunds, refunds, fees, fines, or other liability for us, other users, third parties, or yourself; (c) allow your account to hold negative or negative amounts of digital assets;

(vii) provide false, inaccurate, or misleading information in connection with the use of the Services, communication with us, or otherwise in connection with this Agreement;

(viii) purchase or sale of KYC information in any form. GoTrow shall not be liable for any loss or liability arising from any dispute or issue of ownership of accounts or assets arising from a breach of these Terms. GoTrow reserves the right to immediately freeze or terminate your account in the event of any of the following breaches of these Terms.

(ix) (a) use any deep link, web crawler, robot, spider or other automated device, program, script, algorithm or method, or similar or equivalent manual operation to access, acquire, copy or monitor any part of the Platform, or in any way copy or bypass the navigation structure or presentation of the Services, to obtain or attempt to obtain any material, document or information that is not intentionally provided through the Services; (b) attempt to gain unauthorized access to any part or functionality of the Platform or to connect to any system or network associated with any server or service provided by a third party by hacking, password cracking or any other illegal or prohibited means; (c) detect, scan or test vulnerabilities in the Services or any network connected to the Platform, or breach the security or authentication measures of the Services or any network connected to the Services; (d) reverse search, track or attempt to track any information about other users or visitors to the Services; (e) take any action that places an unreasonable or disproportionately large load on the system infrastructure or network of the Service or GoTrow, or the infrastructure of any system or network connected to the Service; (f) use any equipment, software or routine to interfere with the normal operation of the Services or any transaction, or with the normal use of other users; (g) forge headers, impersonate or otherwise manipulate identities to conceal your identity or the origin of any messages or transmissions you send to us;

(x) modify or adapt all or any part of the Platform, or combine or merge the Platform with other programs or applications;

(xi) disassemble, decompile, reverse engineer, or otherwise attempt to derive the source code, object code, basic concepts, ideas, and algorithms of the Platform or any component thereof;

(xii) modify, reproduce, copy, download, store, further transmit, distribute, transfer, disassemble, transmit, publish, remove or alter any copyright notice or label, or license, sublicense, sell, mirror, design, rent, lease, license, create a security interest in, or create derivative works, or otherwise exploit GoTrow intellectual property rights or any part thereof;

(xiii) spread any virus, Trojan horse, worm or other computer programming program that may damage, maliciously interfere with, covertly intercept or illegally occupy the system, data or information related to the Services;

(xiv) (a) use of anonymous proxies; (b) use any temporary, disposable, self-destruct or similar email address when opening an account and/or using the Services; (c) use any device, software or program to bypass our bot exclusion head, or interfere or attempt to interfere with our website or services; (d) take any action that may cause us to lose the services provided by our Internet service provider or other provider;

(xv) create or claim to create any security interest in the digital assets in your account without our prior written consent;

(xvi) violate or attempt to violate (a) any applicable law; or (b) the copyright, patent, trademark, trade secret or other intellectual property rights, or right of publicity or privacy of GoTrow or any third party; and/or

(xvii) access, use or attempt to access or use the Services directly or indirectly through (1) a jurisdiction that GoTrow has identified as high risk, including but not limited to prohibited countries, or (2) a person or entity that GoTrow has identified as high risk, including but not limited to a person or entity listed as a restricted person. In particular, Americans are prohibited from accessing the platform and/or using the services. Any change to your place of residence or applicable law may cause you to violate any legal or regulatory requirements in the applicable jurisdiction. It is your responsibility to ensure that any transactions are legal and that your place of residence and circumstances change in accordance with applicable law.

12.1 You hereby represent and warrant to us continuously that:

(i) all documents and information you provide to us are true, accurate, complete and current in all respects, and we can rely on them to determine whether you are eligible to access the Platform or use the Services;

(ii) all decisions relating to this Agreement are made in your sole discretion and are based on your assessment of your financial resources, your ability and willingness to undertake relevant risks, and your financial objectives;

(iii) you have sufficient power, authorization and ability to (a) access and use the Platform and/or Services; (b) execute and perform this Agreement and any obligations under or relating to this Agreement, including without limitation any Product Terms;

(iv) if you are a partner in a company, partnership or trustee of a trust: (1) the trustee of the company, cooperative enterprise or trust will comply with applicable law and comply with any partnership or trust deed (or similar document); (2) immediately notify us of any change in any director, partner, trustee, settler or ultimate beneficial owner or any person authorized to operate your account as a result of resignation, removal, appointment or death; and (3) you will notify us immediately if the trustees of the company, cooperative or trust are voluntarily or involuntarily dissolved;

(v) all third party consents, licenses, authorizations, approvals, and agreements, as well as all authorizations, approvals, licenses, consents, registrations, filings, etc. required of regulatory authorities, government departments, commissions, agencies, or other organizations having jurisdiction over you, have been unconditionally obtained in writing and disclosed to us in writing, and have not been revoked or modified. These approvals and consents are in order to (a) access and use the Platform and/or Services; (b) the execution and performance of this Agreement and any agreements entered into under or in connection with this Agreement;

(vi) this Agreement and any agreements under or relating to it constitute valid and legally binding obligations and may be enforceable against you in accordance with their respective terms;

(vii) you are not a restricted person;

(viii) if you are a legal entity, you are duly incorporated, duly organized and validly existing under the laws of your jurisdiction and have full authority to carry on business. If you are an individual, not less than 18 years of age; and

(ix) your access to and use of the Platform and/or Services, your performance and enforcement of this Agreement and any agreements entered into under this Agreement, and your obligations in connection with this Agreement, will not: (1) if you are a partner in a legal entity, partnership or trustee of a trust, result in a breach of or conflict with any provision of your articles of association, partnership agreement, trust deed or other equivalent constitutive document; (2) cause a breach of or constitute a breach of any instrument, agreement, document or undertaking to which you are a party or to which you or any of your property is bound or limited; and (3) cause you, us, or any third party to violate any applicable law, any court decision, arbitrator's award, or any judgment of a government or regulatory authority in any jurisdiction.

13.1 No representations or warranties. To the fullest extent permitted by applicable law, the services and information provided on the Site and the Platform are provided on an "as is" and "as available" basis, without any express or implied representation or warranty. We disclaim all implied warranties of title, merchantability, fitness for a particular purpose and/or non-infringement. We make no representations or warranties that access to the Site, the Platform, your account, the Services or any materials contained therein will be continuous, uninterrupted, timely or error-free. This may result in the inability to conduct transactions on the platform for a period of time and may cause time delays.

13.2 Terminating Access. GoTrow may temporarily suspend access to your account and/or services for maintenance purposes. We will use reasonable efforts to ensure that transactions on the Platform are processed in a timely manner, but we make no representations or warranties as to the time required to complete processing, which depends on many factors beyond our control.

13.3 Content. Although we make reasonable efforts to update the information on the Sites and platforms, we make no representations, warranties or warranties, express or implied, as to the accuracy, completeness or timeliness of the content on the Sites and platforms, including information related to the Services.

13.4 Third-party Websites. For your convenience, you may access or link to third party websites (including, without limitation, content, materials and/or information on third party websites) from this Website and/or the Platform. You acknowledge and agree that we are not responsible for any content, materials, information or any aspect of the Services contained therein.

13.5 Network Access and Hardware. You are responsible for obtaining the data network access necessary to use the Services. You should obtain and update compatible hardware or equipment required to use the Services. We expressly do not guarantee that the Service or any part of it will run on any particular hardware or device. Although we will use our best efforts to provide the service, you are aware that the Service may be affected by the inherent failures and delays in Internet and electronic communications that are beyond our reasonable control.

14.1 You are aware that GoTrow is involved in activities related to digital assets.

14.2 You acknowledge and agree that, except as expressly set forth in this Agreement, neither your relationship with us, any Services nor any other matter shall give rise to any legal, equitable or fiduciary liability on the part of us or any of our affiliates. In particular, we may from time to time act in multiple capacities, and in those capacities, we may receive fees or commissions from multiple users. You agree that we may act in this capacity and provide any other services or conduct any business for you, any of our affiliates or any other user.

14.3 You acknowledge and agree that neither we nor any of our affiliates are required to (i) consider any information of material interest to us or any of our affiliates; (ii) disclose any such information to you; or (iii) use any such information for your benefit. We will further make it clear that in the course of providing the services, we may obtain general market information from time to time and may use this information in the normal course of our business.

14.4 We have established and maintain effective organizational and administrative arrangements designed to take all appropriate measures to identify and manage conflicts of interest between us and our users and relevant third parties in order to prevent conflicts of interest from adversely affecting the interests of our users. Where such organizational and administrative arrangements are insufficient to ensure protection against the risk of harm to your interests, we will inform you of the nature and/or source of the relevant conflicts of interest and the measures taken to mitigate these risks so that you can make an informed decision as to whether to continue trading with us. We always reserve the right to refuse to provide you with services if we cannot otherwise manage conflicts of interest.

15.1 Third-party claims. You hereby undertake and agree to indemnify us in full in the event of our claim and to hold us harmless from any and all claims, lawsuits, actions, demands, disputes, allegations or investigations by any third party, government agency or industry body, and all claims, liabilities, damages (actual and indirect), losses (including any direct, indirect or consequential losses, loss of profits, loss of reputation), costs and expenses, including but not limited to all interest, penalties and reasonable legal and other attorney's fees and other professional fees ("Losses"). These losses were caused by or in connection with: (i) your access to or use of your account and/or the Services; (ii) you violate or are alleged to violate this Agreement, including any applicable Product Terms and any other terms and conditions incorporated by reference; (iii) you violate any applicable law; and (iv) infringement of the rights of any third party.

15.2 Publishing. You hereby irrevocably and unconditionally agree to release us from liability (and waive any and all claims and demands you may have against us now or in the future in connection with any losses you may suffer or incur) directly or indirectly as a result of or in connection with any dispute between you and any other user or third party in connection with the Services or this Agreement.

16.1 Our Responsibilities. GoTrow shall not be liable or liable for any loss suffered by you or any third party unless such loss is a direct result of gross negligence, wilful misconduct, actual fraud or a material and continuing breach of this Agreement. Without prejudice to the foregoing, and notwithstanding any other provision of this Agreement, the liability of GoTrow and its affiliates to you shall not exceed the total amount paid by you to GoTrow during the three (3) months prior to the occurrence of the event leading to the loss. This amount will be paid to you as the full and final settlement and settlement of any and all losses and claims (however arising) caused by us and any of our affiliates in connection with the incident. You acknowledge and agree that neither GoTrow nor any of its affiliates are aware of any special circumstances relating to you and that you are aware that damages are an adequate remedy and that you are not entitled to any other claim or remedy at law or equity, including, without limitation, any title claim, injunction and/or specific performance.

16.2 Limitation of liability. Notwithstanding any other provision of this Agreement, you hereby acknowledge and agree that under no circumstances shall GoTrow or any of its affiliates be liable or liable to you or any other person or entity for: (i) any direct or indirect loss (including loss of profits, loss of business or loss of opportunity), damage or expense, whether arising from the Services or otherwise, including but not limited to: (1) any risks listed in any risk disclosure, as updated from time to time; (2) the operation, functionality, security or availability of the underlying protocols of any digital asset; (3) whether the asset-backed digital asset can maintain its value relative to any asset, or whether its issuer holds sufficient reserves for the asset-backed digital asset; (4) any act or omission taken under this Agreement; (5) any inaccuracies, omissions or omissions of digital asset price data, any errors or delays in the transmission of such data, and any interruption of such data; (6) maintenance carried out by GoTrow periodically or irregularly, including any service interruptions and changes resulting from such maintenance; (7) devices that can access and use the Services are stolen; (8) any damage caused by the actions, omissions or breaches of these Terms of use by other users, and by the actions of any other third party; (9) (1) any damage or disruption caused by any computer virus, spyware or other malware that may affect your computer or other device, or any phishing, spoofing or other attack; (2) failure, damage or destruction of your hardware for any reason, or damage or loss of any records or data stored on your hardware; (3) you use the Internet connection services or experience any technical problem, system failure, functional failure, communication line failure, network congestion or frequent requests, related problems, security vulnerabilities or any similar technical problem or defect; (10) our decision to reject your application for an account opening; (11) terminate, suspend, withhold or restrict access to any account or service under this Agreement or any applicable Product Terms, including the inability to withdraw digital assets, issue orders or conduct transactions during the period of suspension, detention or restriction; (12) any trading limits applicable to your account; (13) our decision to support or not support certain digital assets; (14) GoTrow is unable to contact you through the contact information you provided; (15) GoTrow is closing a dormant account; (16) the transaction fails or exceeds the time required to complete any transaction; (17) we refuse or delay the execution of any instruction; (18) any security breach in your email account; (19) losses suffered by you as a result of the actions of third parties, including third-party fraud or scams in which GoTrow is solely the recipient of your digital assets; (20) losses incurred by you as a result of the transfer of digital assets out of the Platform at your request; (21) any loss arising from or in connection with a new offering of a digital asset, an initial coin offering (ICO) or a decision to launch or not launch a digital asset on the platform; (22) cyber incidents, forks, or airdrops; (23) the correctness, quality, accuracy, security, integrity, reliability, performance, timeliness, pricing or continued availability of the Services, or delays or omissions in the Services, or the failure of any connection or communication service to provide or maintain your access to the Services, or interference or interruption of your access, or any erroneous communication between us, for whatever reason; and (24) any transactions, orders or actions that you make or claim to make through your email account or account; (ii) any loss of business, profits, expected savings or opportunity, or any loss or damage of an exceptional, punitive, aggravating, incidental, indirect or consequential nature, whether arising out of or in connection with the Site, the Platform, your account, the Services, this Agreement, the Product Terms, the Privacy Notice and/or any agreement entered into in connection with this Agreement or other terms; (iii) any loss or damage you may suffer, however arising, whether direct or indirect, special or consequential, including but not limited to loss of profits and loss of opportunity, as a result of a manifest error and/or violent market movements and/or cancellation/modification of any transaction, even if GoTrow is aware that such loss or damage may arise, or that such loss or damage was reasonably foreseeable; and/or (iv) participate in any loss that constitutes a claim but has not been brought by way of formal legal action within one (one) calendar year after the commencement of the matter giving rise to the claim. You agree and acknowledge that these Terms may vary any time limitation applicable to law, and if prohibited by applicable law, these Terms will be deemed to have a minimum enforceable time limitation. Without prejudice to the generality of the foregoing, you agree that your claim shall be settled exclusively by binding arbitration.

16.3 Damage or interruption. GoTrow is not responsible for any damage or disruption caused by any computer virus, spyware, scareware, Trojan horse, worm or other malware that may affect your computer or other device, or by any phishing, spoofing or other attack. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks. You should exercise caution when viewing information that claims to be from us. It is your and the authorized person's responsibility to keep all account credentials in safe custody at all times.

17.1 GoTrow may amend this Agreement and any terms and conditions incorporated by reference (including any Product Terms) at any time, and your continued use of the Services constitutes your consent to such amendments. Changes to this Agreement will be posted on this Website and may be notified to the User separately by email, application or other means at GoTrow's sole discretion.

17.2 GoTrow will try its best to notify the User of any amendments to the Terms before they take effect. However, we may sometimes need to make changes that take effect immediately, in which case we will notify the user as soon as possible after the change takes effect. Amendments that may take effect immediately include, but are not limited to: (i) amendments to legal and/or regulatory requirements; or (ii) amendments to make this Agreement clearer.

17.3 Except where the amendment becomes effective immediately, any update to this Agreement will become effective upon notification to the User. If you do not wish to accept the changes, you may close your account in accordance with the provisions of this Agreement. Your continued access to or use of any of the Services will be deemed acceptance of the updated Terms.

18.1 Governing law. This Agreement shall be governed by and construed in accordance with the laws of Hong Kong without regard to any choice or conflict of legal rules.

18.2 Notice of claim. To the extent permitted by law, you agree to waive your right to a jury trial and to have any dispute arising out of or in connection with this Agreement resolved in court. With respect to any dispute or claim you have against GoTrow, or in any way related to this Agreement, you agree to first contact GoTrow and attempt to resolve the claim informally by sending a written notice of claim (the "Notice") to our email address at "legal@gotrow.com". The notice must: (i) include your name, residential address, email address and telephone number; (ii) describe the nature and basis of the claim; and (iii) specify the specific assistance sought. If you and GoTrow are unable to reach an agreement to resolve the claim within 30 days of receipt of such notice, either party may submit the dispute to arbitration by a binding arbitrator as set forth below.

18.3 Dispute Resolution. Any dispute, disagreement or claim between you and GoTrow (and/or any of its affiliates) arising out of the following matters shall be submitted to and ultimately resolved by arbitration through the Hong Kong International Arbitration Centre ("HKIAC") in accordance with the HKIAC Arbitration Rules in effect at the commencement of the arbitration: (a) this Agreement or any Product Terms, including the consequences of their existence, validity, subject matter, interpretation, performance, breach, negotiation, termination, enforceability or invalidity; (b) the relationship between you as a User and GoTrow (and/or any of its affiliates) (whether based on contract, tort, statute, fraud, misrepresentation or any other legal theory, and whether claims are made upon or after the effective date of this Agreement); and (c) any dispute over non-contractual obligations relating to this Agreement, any Product Terms or your relationship with GoTrow (and/or any of its affiliates). The arbitration award shall be final and binding. The arbitration clause set forth in these Terms shall survive termination of this Agreement.

You and we agree to: (i) the laws applicable to these Terms are the laws of Hong Kong; (ii) the place of arbitration is Hong Kong; (iii) the arbitration proceedings shall be conducted in the English language; (iv) unless you and us agree otherwise, the number of arbitrators is one, and the arbitrator must have relevant legal and technical expertise; (v) if you and us do not agree on the appointed arbitrator within 15 working days after the dispute enters into arbitration proceedings, the arbitrator shall be appointed by the Hong Kong International Arbitration Centre; (vi) an arbitrator may arbitrate only on an individual basis and shall not: (1) consolidate the claims of multiple individuals; (2) preside over any type of class or representative action; and (3) preside over any proceedings involving more than one individual.

Any claim you may have arising out of or in connection with this Agreement must commence arbitration proceedings strictly within one year of the date of the claim, otherwise the statute of limitations for claims will expire and cannot be revoked. The end of the statute of limitations for claims means that there is no longer any legal right to assert such claims and no longer any formal legal action.

Notwithstanding anything else in this Agreement, you agree that we have the right to apply for injunctive relief (or equivalent type of emergency legal relief) or equitable relief in any jurisdiction.

You agree that in any dispute arising out of or in connection with these Terms of Use: (i) relates only to you and GoTrow; and (ii) will be resolved only by individual action and will not be brought as a class arbitration, class action, or any other type of representative action.

If any part of these Terms is found to be unenforceable or unlawful for any reason: (i) only those terms that are unenforceable or illegal should be cropped/removed; (ii) tailoring unenforceable or unlawful provisions does not in any way affect the remainder of these Terms or the ability of the parties to compel arbitration of any remaining claims under these Terms; and (iii) if any claim must therefore be brought in a class, joint, consolidated or representative manner, such claim must be litigated in a civil court of competent jurisdiction rather than through arbitration, and the parties agree to suspend the litigation of such claim while the outcome of any individual claim in the arbitration is pending.

18.4 Confidentiality. The parties agree that the arbitration shall be confidential. The existence of the arbitration, the existence or content of the claim, all documents and information provided or exchanged in connection with the arbitration, and any submissions, orders or awards made in the arbitration shall be kept confidential. No Party shall disclose any of the above to any third party except the arbitral Tribunal, the Hong Kong International Arbitration Centre, the parties, their lawyers, experts, witnesses, accountants and auditors, insurers and reinsurers and any other person necessary for the conduct of the arbitration. Notwithstanding the foregoing, a party may disclose such confidential information if: (i) with the written consent of the other party; (ii) to the extent required by applicable law or the regulations of any competent regulatory or supervisory authority, the Party is bound or may be bound by it, or by any order of a competent court or other authorized authority or tribunal; (iii) in connection with the commencement, conduct or defence of any lawful proceedings by a party to enforce or challenge any award rendered by the arbitration; and (iv) subject to this Agreement, the relevant confidential information is in the public domain. The obligation of confidentiality in these Terms shall survive the termination of this Agreement and the termination or suspension of any arbitration initiated under this Agreement.